At sportsplus, we believe that gaming should always be fun, not stressful. This page outlines the tools, guidelines, and support resources available to every Filipino player who wants to keep their experience healthy and enjoyable.
sportsplus is committed to providing a safe, fair, and enjoyable environment for every player in the Philippines. We understand that for a small number of people, gaming can become more than just entertainment, and we take that seriously. Our responsible gaming programme is built around givingyou the tools and information you need to stay in control of your play at all times. We work in line with Philippine gaming regulations and international best practices to ensure our platform remains a positive experience for everyone. If you ever feel that your gaming habits are affecting your daily life, finances, or relationships, we encourage you to use the resources on this page without hesitation.
Gaming should always be a choice made freely and within your means. We ask every player to treat their sportsplus account as a form of entertainment, not as a source of income or a way to recover money that has been lost. Setting a personal budget before you start playing — and sticking to it — is one of the most effective habits you can build. Remember that all games involve an element of chance, and no strategy can guarantee a win. Playing with a clear head, free from stress or emotional pressure, leads to a much more enjoyable experience for everyone involved.
Every sportsplus account comes with built-in controls you can activate any time, straight from your mobile.
Set a daily, weekly, or monthly cap on how much Philippine pesos you can deposit into your account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect — giving you time to reconsider. This tool is one of the simplest and most effective ways to keep your spending predictable and within your personal budget.
Choose how long you want each gaming session to last, and we will send you a reminder when that time is up. It is easy to lose track of time when you are enjoying sports betting or fish games, so this feature acts as a friendly nudge to take a break. Regular breaks help you stay refreshed, make clearer decisions, and keep gaming in its proper place as a leisure activity. You can set reminders from as little as 30 minutes up to several hours.
If you feel you need a longer break from gaming, our self-exclusion tool lets you suspend your account for a set period — from 30 days up to a permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or place bets, and you will be removed from all promotional communications. We take self-exclusion requests seriously and process them promptly. This option is available at any time through your account settings or by contacting our support team directly.
Your full transaction and gaming history is available in your account dashboard at any time. Reviewing your activity regularly is a healthy habit that helps you stay aware of how much time and money you are spending. Transparency is important to us, so we make sure every deposit, withdrawal, and bet is clearly recorded and easy to access. If anything looks unfamiliar, our support team is ready to help you investigate.
Enable periodic on-screen pop-ups that show you how long you have been playing and how much you have wagered during your current session. These reality checks are a gentle but effective way to stay grounded and make conscious decisions about whether to continue or take a break. You can customise the frequency of these checks to suit your preferences, and they can be turned on or off at any time from your account settings.
Our player support team is available around the clock to assist with any responsible gaming concerns, account queries, or requests to activate protective tools. You can reach us via the contact details in the footer of this page. We treat all responsible gaming enquiries with the utmost confidentiality and without judgement. No question is too small — if something is on your mind, we want to hear from you.
Problem gambling can affect anyone, regardless of age, income, or experience level. The earlier you recognise the warning signs, the easier it is to take action and get back on track. Some common signs that gaming may be becoming a problem include spending more money than you can afford, feeling anxious or irritable when you are not playing, neglecting work, school, or family responsibilities, and borrowing money to fund your gaming. If any of these sound familiar, please know that help is available and that reaching out is a sign of strength, not weakness.
If you answered yes to two or more of these questions, we strongly encourage you to use our self-exclusion tool and to reach out to a professional support organisation. You do not have to face this alone, and taking the first step is the most important one. sportsplus is here to support you every step of the way.
sportsplus is strictly an adults-only platform. You must be at least 21 years old to register and play, in line with Philippine gaming regulations. We verify the age of every player during the registration process and may request additional documentation at any time to confirm eligibility. If you share a device with younger family members, we strongly recommend using device-level parental controls and keeping your account credentials private. Never share your login details with anyone, and always log out of your account when you are finished playing, especially on shared or public devices.
If you suspect that a minor has accessed a gaming platform — whether ours or another — please report it to the relevant authorities and contact our support team immediately. We take underage access extremely seriously and will act swiftly on any credible report. Protecting young people from the potential harms of gambling is a responsibility we share with parents, guardians, and the wider community across the Philippines.
Our support team is ready to help you activate any responsible gaming tool, answer your questions, or simply point you in the right direction. You can also visit our FAQ for quick answers.